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Below you will find service call information. Machines
by type we service also, travel & labor costs.
We believe our years of experience in the amusement industry will help answer ALL of your questions as well as take care
of your repair needs.
We will need to discuss with you (via phone, email conversation) the specific repair needs for your machine or machines
that require service. The only proper way to diagnose your repair is to see the machine in person.
We bring with us what common replacement parts we normally carry or, have on hand that we think we will need to
correct or service your machine onsite. We judge this by the phone or email communication about your machine & its problems
when setting up the service call appointment. Please realize though that it is simply impossible to carry or have on hand
every part imaginable on a service call. Many game specific parts are getting hard to obtain or just no longer available these
days.
Some game specific aftermarket parts can sometimes be found "hunting" on the internet. These types of parts are
only remade aftermarket wise for a part that commonly fails on a specific game. They are just not going to reproduce
parts that they cannot sell. Costs for these remade or aftermarket parts can be much higher than the orignal manufacturer
charged when they made them.
To inquire about a service call please contact Eric at:
When contacting us, we will need to know the type of machine(s) you have (Mfg & title of machine) brief
details of problems that you know of. Do not forget YOUR name & town you are located in.
The chart shown below determines by distance the travel costs to come to you.
Distance to you is based on our 06461 zip code.
Our normal service area is: ALL of Connecticut & West Chester County, New York.
PLEASE NOTE: Effective April 2008 due to other obligations during the week.
Until further notice we are only scheduleing service calls for Saturdays (and in certain cases possibly a Sunday). Scheduleing
done on a first come, first serve basis....THANK YOU!
Distances over 50 miles contact us for cost.
Our current labor rates is:
$75.00/hr. with a 1-1/2 (one & a half hour) minimum + any parts charges & sales tax.
Listed below are devices by type & manufacture that HOME
ARCADE REPAIR SERVICES specializes in:
Pinball: (Electro-Mechanical/1977
& Older) Bally, Chicago
Coin, Gottlieb, Old Stern, Williams.
Pinball: (Digital/Electronic/1977-Present) Bally, Data East, Gottlieb (Premier by Gottlieb), Sega Pinball, New Stern, Williams.
Puck Bowler/Shuffle
Alley: (Electro-Mechanical & Electronic) games manufactured
by United/Williams only.
Coin-Op Video Games: Most 80's classics up to modern types. (Only coin-op
video games that are still technically supported). Please inquire the name of game(s) & their Manufacturer.
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