My first pinball machine back in 1975: 1968 Gottlieb "Fun Park" Add-A-Ball model.
My experience in the amusement industry (condensed/in brief):
What started out as genuine interest in how these games worked as a kid back in 1975 when I was 10 years old (that's me on the right at age 10). I recieved my first pinball machine as a requested gift giving me a starting opportunity to get familiarized with how these, and later other coin-op games worked. Later on, grew into a full-time job deciding that this was what I wanted to do when I became old enough to work .....Unlike some other "repair people", my past experiences comes from working for 5 different amusement operators in Connecticut over the years (games place in/on locations for public use), Many different Large & Small venue arcades, Coin-Op Distributorship (Betson: Milford, Connecticut (now closed) & Philadelphia, Pennsylvania offices (King Of Prussia, PA). And, a game refurb/restoration company in PA for home market sales. In addition to what I learned on my own, I learned additional repair techniques from the fore-mentioned over the said 30 years...
Even before the internet, I would go "out on my own" to do home service repair calls in the area. Someone had to repair these machines when the situation arose from companies that I worked for that occasionally did sell their older games to local home market back in those days. (They did not want to be bothered with repairing games they sold to the "home market" back then....). These calls were always offered to me to perform on my own time and, I would set-up appointment then, go out and complete them.....Now back in Connecticut, I have brought my vast industry experience & repair services back to Connecticut & West Chester County, New York areas.
Home Arcade Repair Services is a small home-based on-site or in-shop repair service. We are not a large impersonal company!!! Feel free to view the other page links on the upper left corner of this page to learn more......
WHAT OUR CUSTOMERS ARE SAYING!!!!
Subject Re: Repair to Data East Star Trek Pinball From: Robert Silvestri <robert.silvestri@snet.net> Date: Tuesday, December 13, 2011 9:01 pm To: "amuse07@optonline.net" <amuse07@optonline.net>
Eric, Nice job on the machine! Thanks for giving it a thorough look. It works better than when I first received it.
I wanted to Thank You for your recent visit to my home I have attached a referral letter for you to use in the future.
Eric recently spent an entire day at my house fixing a range of games: Megatouch Force 2004 (Upgraded to 2006.5 & Repair), Data East Simpsons Pinball, Bank Shot Pinball, Twilight Zone Pinball & Monopoly Pinball. I was most impressed with how prepared he came and the amount of different parts he had for the variety of games that I needed repaired. I was also very pleased with how fast he went through each game and found things that needed repairing that I wasn’t even aware of. All the games he worked on are 100% running great again, there is nothing like playing pinball when the game is working 100%. His knowledge of the different types of machine was great too since I have a Gottlieb Bank Shot Pinball Machine from the 1970's, newer pinballs from the 90's and 2000's. I will continue to use Eric for any needed repairs, and I would HIGHLY recommend Eric if you have any problems.
Eric - Thanks again for a wonderful job on all the machines, I would also like to thank you again for staying as long as I needed to get the games working for me! Keep up the great work and it was a pleasure doing business with you.
Thank You,
Frank May West Nyack, NY
Subject: Star Wars Trilogy Pinball Repair From: JP <fenway2004@sbcglobal.net> Date: Saturday, April 17, 2010 10:08 am To:amuse07@optonline.net
Dear Eric,
Thank you very much for coming to my house to do the repair on my pinball machine.
Eric drove all the way from Wilton to Groton to do a repair on my game. While fixing the game observed and corrected another problem with another feature of the game which would affect game play-a very good observance on his part! He was very fast and efficient in his work.
He was able to give honest answers on questions I had about my game, and pinball in general as he has a vast array of pinball knowledge, as I am new to pinball. I will be sure to call again when needed. Please feel free to use me as a reference.
Thanks again!
Sincerely,
J. Perry Groton, CT
Subject: Gottlieb Bank Shot Repair From: "Berman, Malcolm (West Hartford, CT-ADV)" <malcolm_berman@ml.com> Date: Monday, January 11, 2010 9:17 am To:amuse07@optonline.net
Eric
Thank you for great and timely service—You did a great job on our machine.
Malcolm E. Berman Senior Vice President Merrill Lynch 860 561-7736 local 860 881-2696 fax 866 838-2922 toll free malcolm_berman@ml.com www.fa.ml.com/CWA
West Hartford, CT
Subject: RE: Pinball From: "Carroll, Frank" <fcarroll@oaktreecapital.com> Date: Wednesday, December 23, 2009 12:37 pm To: "'amuse07@optonline.net'" <amuse07@optonline.net>
Hi Eric,
Thank you for the fast & professional service on our Star Wars Episode 1 Pin game. The machine looks nice-thanks. Now our family can enjoy it again over the holidays!
Wanting to let you know how we are doing with The Monday Night Football Game. We are having a great time with the machine! My 12 year old son has some 12 & 13 Million Scores....Last night I hit for 22 Million!
Thank you for a smooth game purchase and being helpful with same having to drive from NJ to CT to pick up this game. We are playing it everyday and all is well. This machine is exactly as I remember it! Have been looking for this game for many years! Now I have one! I am pleased. My son and I have had a number of playing competitions so far, my 75 year old Mom played it with the kids on the weekend and this Sat I have friends coming over and am sure we will have 4 player competitions!
I hope all is well with you and thank you again for your help.
Tom Hinczynski West Windsor, NJ
From: “Ron Lewis” shellron@fast.net To: amuse03@comcast.net Subject: James Bond Pinball Update Date: Saturday, May 12, 2007 10:34:31 PM
Hi Eric,
It’s Ron Lewis. I just wanted to give you a quick update on the James Bond pinball. It has never played better than it does now. Troy and I are really enjoying it. Thank You for a first class refurbishment. My neighbor even came over to play a few games and was amazed at its condition.
Thanks again, It has been a real pleasure.
Ron Lewis Bath, PA
From: Bruce Davenport-FCEGI bdavenpo@ptd.net To:amuse03@comcast.net Subject: Re: dig-dug video game Date: Sunday, January 28, 2007 3:21:04 PM
Eric, Just checking in to let you know game is working great, thanks again.
My Operation Thunderbolt game is working flawlessly! I’ll recommend you to all my friends. You saved Christmas for us. Everyone enjoyed the game. You did a fantastic job and very efficiently might I add. I wish you the best and have a happy new year!
Dan Pennsburg, PA
From: “Harry or Diane Irvin” dirvin@enter.net To:amuse03@comcast.net Subject: Repair DE Star Trek 25th Anniversary Pin Date: Tue, 22 Aug 2006 17:08:51 +0000
Hi Eric, Just wanted you to know that I appreciate the fast and quality Service. The game is working just fine.
Hello Eric, Just dropping a line to you to let you know my machines are all working excellent! Eric, please use me as a reference if you ever need one.
Hey Eric, nice meeting you the other day and thanks again for fixing up my Eight Ball Deluxe. You definitely have great knowledge and caring of these games which is hard to come by these days.
Just wanted to thank you for the great job on Evel!!! I got it upstate in one piece and it works like a champ. Thank you for a job well done. It is a real pleasure to deal with someone who takes pride in ones work and does a quality job.
If I ever need other work like this I will be sure to call and would be happy to serve as a positive reference to anyone who might need one.
